For most people, leadership isn’t something you simply adopt one day. It’s something that requires concerted effort. The process of growth and learning demands humility, wisdom, and foresight. That process starts with cultivating the right habits. Here are three habits that every good leader must learn early-on. Know When to be Present and When to […]
Have you ever met one of those people who knows how to make time for almost any activity? They complete their tasks during their working hours, and yet always have a few minutes to hang out at the water cooler. It seems that their private lives are also well-organized. They travel regularly, go out every […]
In the corporate world, employee handbooks are pretty ubiquitous. Nearly everyone who starts a position at a large company is given a booklet, packet, or online manual to peruse on their first day at the office. However, when it comes to small businesses, employee handbooks may be completely absent — job parameters and company policies […]
When it comes to public speaking, your small business might seem like a safe zone. You feel very comfortable in the presence of your team, and whenever you have important news to share with your customers, you do it through email newsletters and other content marketing efforts. There’s no need to stand up in front […]
Quality and price aren’t the only things customers consider when they choose who to do business with. They also care about what your business represents. Your business’s story defines who you are, where your business came from, and why you do what you do. By crafting a winning story and incorporating it into the conversations […]
4 Signs You’re Ready to Expand Your Business As restaurant owners we are a special blend of oxymorons. We’re so smart we’re stupid. We’re so full of energy we’re exhausted. We’ve got enough gumption to make the impossible happen, and yet sometimes just putting one foot in front of the other is a challenge. Yes, […]
How to Train Temporary Workers During the Busy Holiday Season Author: Paul Chaney Many businesses hire additional workers during the holiday season to help with increased demand. This year, retailers are expected to employ between 640,000 and 690,000 temporary workers, according to the National Retail Federation. Improperly trained temporary hires can present workplace safety risks. A […]
The 3 Steps to a Great Elevator Pitch By Rhett Power So what is an elevator pitch, anyway? Quite simply it is a short statement you make about you and your business in answer to a question like “What do you do?” or “What business are you in?” It has to be short, and […]
Hiring the right sales reps and supporting their success is easier said than done. Here are six pitfalls to avoid when building a small business sales team.
The following column by Bob Phibbs (The Retail Doctor) is excerpted from Credibly Business Journal Vol. 4: Nailing Your In-Store Strategy. Download it here!
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