Using surveys to improve your business

How to Use Surveys to Drive Success in Your Small Business


Minyang Jiang

Surveys are one of the most reliable ways to get real feedback from your customers. In the pre-internet era, running a survey was quite expensive and time-consuming, which meant not all companies could afford to use them. Today, in the middle of the digital era, we have diverse software and communication technologies that allow business […]

Passion Leads to Success, Or Does it?


Minyang Jiang

Passion Leads to Success, Or Does it? From “I always like to look on the optimistic side of life, but I am realistic enough to know that life is a complex matter.” – Walt Disney Have you ever found yourself sitting at a table with someone who only talks about themselves excessively and their theories […]


What Makes A Restaurant Successful


Minyang Jiang

Small improvements can have a huge impact. If you care about your restaurant’s success, make sure to keep these ten high-priority items on your to-do list.


What Really Makes a Franchise Successful?


Minyang Jiang

A franchise is a proven concept, but buying one isn’t a guarantee of success. Here are a few factors that separate successful franchises from failures.