Posts

7 Ways to Use That Dead Time While Your Customers Are On Hold

2018-02-26

Minyang Jiang

7 Ways to Use That Dead Time While Your Customers Are On Hold   Congratulations: you’ve created a successful sales funnel and now you’re fielding calls left and right. But, your work is not done yet: after laying the groundwork to get those customers and prospects to call, don’t blow it all with a poorly […]

Turn Your Retail Salespeople Into Selling Machines in 5 Simple Steps

2018-02-26

Minyang Jiang

Turn Your Retail Salespeople Into Selling Machines in 5 Simple Steps By Rieva Lesonsky, CEO GrowBiz Media & SmallBizDaily.com You know your retail salespeople are an important part of your store’s success, but did you know they can actually boost sales? Shoppers who interact with salespeople in-store are 43 percent more likely to make a purchase, according to a shopper survey by […]

elevate customer experience

How a Relationship-Based Sales Approach Can Elevate the Customer Experience

2015-10-20

Minyang Jiang

Being a successful salesperson depends on talking less and listening more. It means treating customers like human beings, and finding ways to develop trust.