Posts

The Best Sales Books for Small Business Owners in 2015

2018-02-27

Minyang Jiang

The Best Sales Books for Small Business Owners in 2015 From smallbiztrends.com: If you think that being successful in sales means convincing unsuspecting prospects to buy something they don’t want or need, you’re wrong. You’ll be happy to hear that the world of sales is so round that it’s gone through a full-scale revolution. Gone are […]

7 Ways to Use That Dead Time While Your Customers Are On Hold

2018-02-26

Minyang Jiang

7 Ways to Use That Dead Time While Your Customers Are On Hold   Congratulations: you’ve created a successful sales funnel and now you’re fielding calls left and right. But, your work is not done yet: after laying the groundwork to get those customers and prospects to call, don’t blow it all with a poorly […]

What Most Stores Get Wrong About Retail Sales Training

2016-11-08

Minyang Jiang

The following column by Bob Phibbs (The Retail Doctor) is excerpted from Credibly Business Journal Vol. 4: Nailing Your In-Store Strategy. Download it here!