Posts

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How Are You Spending Your Human Capital?

Every day you need to take care of the people who take care of your guests. Here how to manage your human capital to set them up for success.

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Hack Your Numbers: 3 Key Business Metrics to Look at Every Day

You’ll have a lot more insight into your monthly financials if you identify three critical business metrics, and monitor them on a daily basis.

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Why Your Restaurant Should Abandon Coupons and Embrace Loyalty Programs

restaurant loyalty programs donald burns

Donald Burns (The Restaurant Coach™) explains why loyalty programs are a much wiser path to success than giving away your product.

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Bootstrapper Q&A: How Shawn Rafferty of Hammersmith Sandwich Company Went From Dishwasher to Business Owner

“The best feedback you’ll ever get is from your trashcan.” Hammersmith Sandwich Company’s Shawn Rafferty discusses his DIY journey from dishwasher to owner.

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Nine Reasons Restaurants Fail

If your restaurant is falling short of expectations, these common management errors might be to blame.

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Know Your Numbers: 5 Restaurant Metrics You Can’t Afford to Ignore

restaurant metrics

There’s so much great data buried in your restaurant reports — but you have to know where to look. Here are the restaurant metrics worth keeping an eye on.

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How Technology Is Making Restaurant Franchises Faster, Smarter, And More Efficient

Technology is having as much of an impact on quick-service restaurant franchises as drive-thrus did when they were introduced in the ’60s and ’70s.

How Much Working Capital Does Your Restaurant Need?

working capital

Think of capital as money to buy things and working capital as money to pay bills. Here are some things that restaurant owners have to know regarding working capital.

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4 Signs You’re Ready to Expand Your Business

It’s better to have one amazing store than two mediocre ones. Before you expand your business, make sure you have these four things in place.

Trickle-Down Motivation: How to Spread Excitement in Your Organization

Excitement is contagious — and an inspired and motivated owner is the best gift your business can get.