12 Surprising Reasons Why Startups Fail

Even with a great product offering and a ready customer base, startup businesses can fail for a multitude of reasons, both economic and personal.


How Are You Spending Your Human Capital?

Every day you need to take care of the people who take care of your guests. Here how to manage your human capital to set them up for success.


Nine Reasons Restaurants Fail

If your restaurant is falling short of expectations, these common management errors might be to blame.

Trickle-Down Motivation: How to Spread Excitement in Your Organization

Excitement is contagious — and an inspired and motivated owner is the best gift your business can get.

Rebrand Your Flaws: How to Find the Positive in ‘Bad’ Traits

Nobody’s perfect. Great managers know how to make the best out of their employees’ worst traits. “The Restaurant Lady” Misty Young explains.