How Small Business Owners Should Approach Conflict

 By Asit Sharma “Is it a ‘people’ problem or a process problem?” This is the question my manager asked me on one of my first consulting gigs as a CPA, almost 15 years ago. I was spending several hours a week on-site at a small manufacturing client. During a debriefing session back at the office, […]

Customer Loyalty Program Ideas From The Pros

With so many options available in physical stores and online, keeping customers loyal to your brand is no easy task. For small businesses, in particular, it may seem difficult to keep customers coming back without spending a fortune on marketing. Fit Small Business rounded up 15 experts to offer their insights on customer loyalty program […]

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How Your Employee Turnover Rate Affects Costs and Morale

Regular employee turnover can be a good thing — but too much of it can cost a fortune in expenses and lost productivity, and hurt your company’s reputation.