Posts

Customer Retention Guide

How to Keep ‘Em Coming Back: A Guide to Effective Customer Retention

2018-11-27

Jeffrey Bumbales

For a lot of business owners, the reasoning is simple — get enough customers and we’ll be golden. However, acquiring new customers is just one piece of the puzzle, and there are many more areas that you need to focus on in order to stay successful. Customer retention is one of those areas! Sadly, businesses […]

How to Hone Your Story

How to Hone Your Storytelling Skills to Increase Loyalty and Sales

2018-06-11

Jeffrey Bumbales

Quality and price aren’t the only things customers consider when they choose who to do business with. They also care about what your business represents. Your business’s story defines who you are, where your business came from, and why you do what you do. By crafting a winning story and incorporating it into the conversations […]

5 Ways to Create Super-Addictive Loyalty Programs

2018-02-26

bill@ogrelogic

5 Ways to Create Super-Addictive Loyalty Programs   marketinginsidergroup.com – You want customers to love your brand. Well, loyalty doesn’t happen overnight. It starts with building a quality relationship with your consumers. To reach “cult loyalty” status, like Apple’s fanatics, customers must identify with your brand on a deeper level. And one way to achieve that is […]

Doing Big Business on Small Business Saturday

2017-11-16

Jeffrey Bumbales

Small Business Saturday 2017 is around the corner and consumers plan to spend an average of over $460. Plan ahead and beat the competition.

Secrets of the ‘Customer Loyalty Loop’: How to Create Experiences Your Customers Won’t Stop Talking About

2017-03-22

Ben Goldstein

The Customer Loyalty Loop author Noah Fleming discusses why timing is everything in customer outreach, why handwritten notes are so powerful, and much more.