For a lot of business owners, the reasoning is simple — get enough customers and we’ll be golden. However, acquiring new customers is just one piece of the puzzle, and there are many more areas that you need to focus on in order to stay successful. Customer retention is one of those areas! Sadly, businesses […]
Quality and price aren’t the only things customers consider when they choose who to do business with. They also care about what your business represents. Your business’s story defines who you are, where your business came from, and why you do what you do. By crafting a winning story and incorporating it into the conversations […]
5 Ways to Create Super-Addictive Loyalty Programs marketinginsidergroup.com – You want customers to love your brand. Well, loyalty doesn’t happen overnight. It starts with building a quality relationship with your consumers. To reach “cult loyalty” status, like Apple’s fanatics, customers must identify with your brand on a deeper level. And one way to achieve that is […]
Small Business Saturday 2017 is around the corner and consumers plan to spend an average of over $460. Plan ahead and beat the competition.
With so many options available in physical stores and online, keeping customers loyal to your brand is no easy task. For small businesses, in particular, it may seem difficult to keep customers coming back without spending a fortune on marketing. Fit Small Business rounded up 15 experts to offer their insights on customer loyalty program […]
The Customer Loyalty Loop author Noah Fleming discusses why timing is everything in customer outreach, why handwritten notes are so powerful, and much more.
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