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10 Things Your Restaurant Should Do Every Day to Stay Successful

 

Operating a restaurant is hard work, but success is definitely possible with the right attitude and a good game plan. To help your restaurant improve business, here are 10 things you should do every day.

1. Get there early

If you come in just a few minutes before the restaurant opens, you won’t be prepared for that first customer. That’s true for all your employees as well. When you open the doors and turn that sign to “open,” everything in your restaurant needs to be 100% ready to go. Figure out what time you and your workers need to be there to make that happen, then have everyone come in 30 minutes before that, to account for any slowdowns or problems. You’ll be ready when the customers arrive.

2. Keep your restaurant clean

Clean your restaurant. Always. Continuously. Get your employees in the habit of cleaning anytime they have a spare minute. If you do things that way, you’ll never have a customer complaint about a dirty restaurant. No one should be standing around, not doing anything while waiting for a customer to come in or pay at the register. Cleaning should be an automatic behavior when there are no other issues needing attention. It’s essential in any environment where food is served.

3. Offer a daily special

In addition to all the wonderful food you always have on your menu, a daily special can keep customers coming back for something new. Your specials don’t have to be elaborate or expensive. In fact, it’s better if they’re simple and lower priced. Customers will come in more often to get the special, and may bring friends to try the new dishes. Cookies, cakes, pies, and other desert items go over well with a lot of people, but you might also consider offering a healthy daily special like a salad or soup.

4. Study and analyze the schedule

Even if you make your schedule once a week or even once a month, check it every day. Make sure you know who is working and who is off. Consider whether adjustments need to be made, so you have enough staff to handle customer needs. If you have to make changes, let your employees know right away. They might have legitimate, prior obligations.

“Even the greatest menu, greatest location cannot run without great operations performed by great people.  Treat your staff like you would treat your customers with love and respect; without both you cannot survive.”

– Charles D’Amico, Blue Rock Consultants

5. Closely monitor your inventory

Running out of your standard food items can really upset customers and keep them from coming back. By checking to see what you are running low on and getting what you need each day, you will have everything on hand to keep customers happy.

6. Crunch the numbers

Check to see how your business is performing financially. You don’t have to use a big spreadsheet or a complicated accounting program. Just take a look at the revenue total every day, so you can track trends. See whether your overall sales are going up or down, as that can help you decide if and when to make adjustments.

7. Keep it fresh

The fresher the ingredients, the better things taste. Customers notice when you make things fresh for them, and they generally don’t mind waiting a little bit longer for quality. If ingredients are getting stale or losing their freshness, don’t use them. Many customers only need bad food once to decide never to go back to a restaurant again. Don’t take that chance.

8. Raise awareness 

If you don’t have social media accounts for your restaurant, it’s time that you got started. Update each day with great food pictures, your specials, information about the restaurant, customer praise, and other tidbits. That helps keep you in your customers’ minds, and that can mean more people coming through your doors.

9. Take a taste test

Sending food out without making sure it tastes good can cause you real problems. Whether you’re cooking or you have a chef doing the work, make sure the food is being tasted and that nothing leaves the kitchen unless it tastes right. Customers want quality. If you don’t give them that, they are far less likely to come back again later.

10. Always prepare ahead of time

Before you and your workers leave for the day, prep for the next day. The type of restaurant you have and the number of dishes you serve will affect how much prep time you need, but that time is very important. Make sure the schedule reflects that time, so workers aren’t expecting to walk out the door as soon as the last customer leaves for the night. Having everything prepped when you walk in the next day can help you get ready faster, and be more prepared when you open the doors to customers for another great day of business.

Does your restaurant need an infusion of capital for improvements and upgrades? Apply for funding from Credibly today.