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Here’s How You Can Effectively Communicate with Clients


Minyang Jiang

Here’s How You Can Effectively Communicate with Clients


If you’re a self-employed consultant, you know the importance of regular client communication. If you don’t keep up with weekly meetings, needs quickly fall by the wayside. Expectations aren’t met. What does that mean for you? Loss of business. Your success as a consultant depends on your ability to keep the channel of communication between you and your clients organized and efficient.


How to Effectively Communicate with Clients


Host One on One Discovery Calls Before Beginning the Contract


Develop personalized relationships with all clients. If you have too many, and don’t think one on one is doable, you’re not charging enough. Increase your hourly rate, and get high ticket clients that you can spend individual time with. It’s not about cranking out $100/hour calls and then calling it good. Focus on the quality of your client relationships; not the quantity. In these discovery calls, get to know each other. Set goals. Discuss desired outcomes. Review payment terms. Get the administrative portion out of the way.