Have you ever met one of those people who knows how to make time for almost any activity? They complete their tasks during their working hours, and yet always have a few minutes to hang out at the water cooler. It seems that their private lives are also well-organized. They travel regularly, go out every […]
In the corporate world, employee handbooks are pretty ubiquitous. Nearly everyone who starts a position at a large company is given a booklet, packet, or online manual to peruse on their first day at the office. However, when it comes to small businesses, employee handbooks may be completely absent — job parameters and company policies […]
When it comes to public speaking, your small business might seem like a safe zone. You feel very comfortable in the presence of your team, and whenever you have important news to share with your customers, you do it through email newsletters and other content marketing efforts. There’s no need to stand up in front […]
Quality and price aren’t the only things customers consider when they choose who to do business with. They also care about what your business represents. Your business’s story defines who you are, where your business came from, and why you do what you do. By crafting a winning story and incorporating it into the conversations […]
Surveys are one of the most reliable ways to get real feedback from your customers. In the pre-internet era, running a survey was quite expensive and time-consuming, which meant not all companies could afford to use them. Today, in the middle of the digital era, we have diverse software and communication technologies that allow business […]
What do your customers think when they hear your business’s name? What’s your business’s purpose, beyond making a buck? Your “brand” is so much more than the products and services you offer and the logo you’ve designed for your website or storefront. A company’s brand is the collection of positive and negative associations that it […]
It’s easy to forget how an unexpected event can threaten the financial stability of a small business. However, unavoidable life situations, along with their unpredictable expenses, don’t have to be catastrophic. Having a rainy day fund in the form of cash supplies, a line of credit, and access to other types of small business financing […]
Predictive scheduling laws are state and city ordinances that require employers to provide shift workers with advance notice of their schedules.
The principles of managing a remote team aren’t much different from managing an in-house one. Here’s how to make these long-distance relationships work.
Effective communication can boost your team's productivity and reduce costly errors. Here are 8 things you can do to improve your business communication.
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